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BPO firms have until today to comply with coronavirus regulations

Gloria Henry, President of the Business Process Industry Association of Jamaica
 
All 73 companies in the local Business Process Outsourcing (BPO) sector have been given until today (Thursday) to comply with guidelines set by the government to prevent the spread of the coronavirus.
 
Several complaints have been made about some BPO companies failing to adhere to the orders.
 
Gloria Henry, President of the Business Process Industry Association of Jamaica, said on March 19, a meeting was held with companies in the sector regarding the measures and they were given until Thursday to comply. 
 
She said some companies have been slow in implementing the measures but if they fail adjust to the regulations by the given date, the association will have to work with the ministry to get them to comply. 
 
Ms Henry said social distancing measures have been adopted by the BPO sector to ensure there is a six feet distance within the production centre or an empty cubicle beside each person. In addition, in areas where workers congregate, no less than 10 people will be allowed. 
 
She said some companies have also reduced the number of hours each employee works, and where transportation is provided for staff, the buses are cleaned and sanitised to ensure their safety. 
 


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