The Queen has asked staff to work with the Duke and Duchess of Sussex to find a workable solution after the couple announced they will step back as senior royals.
BBC royal correspondent Nicholas Witchell says The Queen made contact with the Prince of Wales and the Duke of Cambridge on Thursday.
The Royal Family is said to be hurt and blindsided at the couple's decision.
Although brief discussions were held about them stepping back, Prince Harry and Meghan did not consult any other royal about making their personal statement.
Despite the couple's decision, Harry will remain sixth in line to the throne.